HOW DO I ENTER THE COMPETITION?

To participate:

a. Visit balkanwinners.com and choose the competition you want

b. Answer the competition question (if required)

c. Select the number of tickets and proceed to checkout

d. Log in or create an account

e. Accept the Terms and Conditions and complete the payment

You will receive a confirmation email after purchase.

WHERE IS MY PURCHASE CONFIRMATION AND TICKET NUMBERS?

After purchase, you will receive an email with your ticket numbers within 10–15 minutes. During busy periods, it may take longer.

Ticket numbers are assigned instantly. If you can’t find them, check your account.

WHERE CAN I VIEW MY TICKET NUMBERS?

Log into your account and go to “My Tickets”. There you will find all your entries and ticket numbers.

HOW WILL I KNOW IF I’VE WON?

Winners are notified by email or phone within 7 days after the competition closes.

If we cannot contact you within 14 days, we may select another winner.

HOW DO I KNOW WHO WON?

You can check:

- the competition page

- the Live Draws page

- the Winners page

HOW LONG ARE COMPETITIONS OPEN?

Each competition has a listed opening and closing date.

We may extend deadlines if tickets are not sold out.

WHO CAN ENTER?

Anyone aged 18+ can enter.

Employees or people directly involved with the platform are not allowed.

WHAT PRIZES ARE OFFERED?

All prizes are described on the website.

We may replace a prize with one of equal or higher value if needed.

IS THERE A CASH ALTERNATIVE?

If available, it will be clearly mentioned.

In some cases, we may offer a cash alternative at our discretion.

HOW DO YOU USE MY PERSONAL DATA?

We use your data only to:

- manage competitions

- contact winners

- deliver prizes

Full details are in our Privacy Policy.

We may share winner details with authorities if required.

IF I WIN, DO I HAVE TO PARTICIPATE IN PROMOTION?

No, it’s optional.

With your permission, we may feature winners on our website or social media.

HOW IS THE WINNER DECIDED?

All valid entries are included in a draw.

Winners are selected randomly using a random number generator, often during a live draw streamed online.

WHAT ARE MY CHANCES OF WINNING?

Each competition shows the total number of entries.

Your chances depend on how many tickets are sold.

WHAT HAPPENS IF A COMPETITION DOESN’T SELL OUT?

We may:

- extend the deadline

- adjust the prize

- continue the draw anyway

CAN I GET A REFUND?

No, all entries are final and non-refundable.

HOW DO I APPLY A COUPON?

You can apply discount codes at checkout.

CAN I PAY WITH PAYPAL?

Yes, if you are over 18.

WHY DOES MY BANK SHOW “SUBSCRIPTION”?

We do not use subscriptions.

Some banks label repeated payments as subscriptions automatically.

WHAT CHECKS DO VEHICLES GO THROUGH?

All vehicles are checked and serviced if needed before being offered as prizes.

WHAT ARE BONUS DRAWS?

Bonus draws are extra mini competitions.

If you have a ticket, you may be automatically entered.

Winners are selected randomly and notified by email.

Winners may also be displayed on the competition page.

MY QUESTION IS NOT HERE

For support, contact us at:

Email: ######